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Assignment 3: Basic Communication Skills
Basic communication skills used to indicate phone calls or using the postal service to send letters and packages. With the use of the Internet, the use of electronic mail has become very popular and heavily used. Email is short for electronic mail which is a quick and easy way to send messaged from your computer to any other computer in the world that is connected to the Internet. Anything created on your computer can be sent via email. This includes reports, spreadsheets, pictures and even files. How does this apply to distance learning?
Traditionally, a student's learning is centered around a classroom, a class time, and an instructor that stands in front of the classroom lecturing. When a student seeks educational alternatives, the teaching methods are centered around the student. Educational alternatives include hybrid classes, computer-based courses, or online course, all are considered distance learning at Terra State Community College. By taking advantage of today's communication technologies, students are given the flexibility they need to continue or accelerate their education. One of the basic communication technologies is the email program that allows for asynchronous computer-mediated communication, whereby people communicate in a delayed fashion by computer.
Upon completion of this section, a student will be able to
Review email terms
Recognize the components of an email message form
Compose and send an email message
Open, reply to, and forward a message
Send CC of message
Attach and send an attachment
Open and/or save an attachment
Email address troubleshooting
Tasks
Task 1: Review Terms
If using an email program is new to you, this section reviews the features, commands, terms, components of an email address, and screen shots of message windows. Please review the terms to become familiar with the terms utilized within the remaining section assignments. Click here to open the pdf file entitled "Review Terms Related To Using Email."
(If you do not have Adobe Acrobat Reader loaded on your machine, click here to download a free copy of Adobe Acrobe Reader 7. For instructions on how to download the program, click here.
Task 2: Set Up An Email Account
To complete the rest of the Succeeding In Distance Learning assignments, a student needs to have an email account set up. This assignment provides the opportunity for each student to activate his/her Terra email account.
Every student enrolled at Terra Community College
has an assigned web-based email account. Go
to my.terra.edu.
Task 3: Compose And Send Email Message
In this task, you will be composing a short email message that will contain specific information from previous tasks, and then send the message.
Please read the following directions carefully. To review the basics of how to open an email program, compose an email message, and then send it, click here.
Step 1. Open your email program and create a message using the following directions:
In the TO: textbox, type the email address of your
GEN1000 instructor
(NOTE: If you are completing the Succeeding At Distance Learning because you are taking a distance learning course, other than GEN1000, please send the email to: teishen@terra.edu.)
In the Subject textbox, type Email Assignments
The Message textbox will contain several the following components:
Type your name and the date
* If you are completing the assignments
for the GEN1000 orientation, please
type GEN1000 plus the section number like D1
or VL2
* If you are completing the assignments because
you are taking a distance learning course(s),
please type the Distance learning course(s) catalog
numbers like PSY121VL
Depress the ENTER key to start a new line in the message textbox. Type the computer information requested in Assignment 1, Tasks 1, 2, and 3, plus Assignment 2, Task 3 and Task 4.
For Assignment 1, this information included your computers operating system, the processor and amount of RAM memory on your computer, the capacity of your computer hard drive, the web browser and the word processor software installed on your computer. For Assignment 2 , the entry should be the two separate search results for "first college year".
Step 2. Once the message is composed, depress the Send button.
Task 4: Open Email with Attachment and Open and Save Attachment
After receiving the email assignment from Task 3, either your GEN1000 instructor or Theresa Eishen (teishen@terra.edu) will send you a reply. The email reply will contain an attachment which contains directions for the next task.(The document will be created in WordPad, so a student should be able to open it.) This taskhas two parts. The first is to open the email with the attachment and the second part is to open and save the attached document to your computer.
Step 1: Open and read email message which contains the attached document.
Step 2: Open and read the document. It will contain the directions for the next assignment. Then save the document to the My Documents folder on your computer or to a USB flash drive.
Task 5: Reply To Email Message, Send An Attachment (attached document) and Send a Carbon Copy
To complete this assignment, follow the directions that were presented in the attachment from Assignment 5.
In the TO: textbox, type the email address of your
GEN1000 instructor
(NOTE: If you are completing the Succeeding In Distance Learning because you are taking a distance learning course, other than GEN1000, please send the email to: teishen@terra.edu.)
PLEASE NOTE: For students completing the GEN1000 orientation, this concludes your activities for the Succeeding In Distance Learning module.
Task 6: Email Address Troubleshooting
Entering the correct email address parallels putting the correct address on a letter or package. If the address is incorrect, the mail is returned. This activity is not mandatory, but provides insight into what happens if the email address is not correct. Click here to open Troubleshooting Email Problems.
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