Supporting Your Student

1. Sign in to SSB with your TSCC credentials.
2. Go to the Proxy Management screen by
   1. selecting the Proxy Access tab or
   2. selecting the Personal Information link then Proxy Management.
3. Select Add New or use the pencil icon under an existing Proxy to modify it.
4. The Proxy Information screen will open.
5. Enter the Proxy Information for the person you wish to give access.
   1. NOTE: You must know the Proxy’s email address to complete this step.
   2. Select “Proxy User” for Relationship.
   3. You must select a start and stop date.
      1. It will automatically set to one year.
      2. It can be as short or as long as you like.
   4. A Description is not required, but may be useful to remember why you gave the Proxy access.
   5. Authorizations:
      1. Available Authorizations will populate once the Relationship has been selected.
      2. Select what information you choose your Proxy to access.
         • Select All – Will check every available proxy.
         • Select individual pieces of information.
         • If other Proxies exist, you can simply select Copy Authorizations from them by selecting the dropdown.
         • 
   6. Once you submit, you should see a message in the upper right-hand corner letting you know your proxy has been created.
6. Once their account has been created, the proxy will be listed on your Proxy Management.
   1. Select the pencil icon to enter their record and edit the access items and/or dates.
   2. Your authorized proxies will remain “Inactive” until they complete the setup process.
      1. Your Proxy will receive three emails from the StudentProxy@terra.edu You may want to warn them so they do not think it is Spam or Phishing.
         • New proxy identity -- READ THIS FIRST – The unique web address (aka URL) needed to set up their account.
         • New proxy confirmation -- Initial Password Code – The system generated password used to set up the account.
         • Updated proxy relationship -- See Access URL – The web address (aka URL) needed to access Delegated Access (Proxy). You may want to suggest they bookmark that link.

1. If you have been designated as a proxy by a student at Terra State, you will receive three emails from StudentProxy@terra.edu.
   1. New proxy identity -- READ THIS FIRST – The unique web address (aka URL) needed to set up the account.
   2. New proxy confirmation -- Initial Password Code – The system generated password used to set up the account.
   3. Updated proxy relationship -- See Access URL – The web address (aka URL) needed to access Delegated Access (Proxy). You may want to bookmark the link. https://banxe.terra.edu/StudentSelfService/login/auth
2. Set up your account.
   1. Go to the link provided in the New proxy identity -- READ THIS FIRST.
   2. Enter the initial password provided in the New proxy confirmation -- Initial Password Code email in the Initial Password box and click Submit.
   3. You will be taken to the Banner Proxy sign in page.
      1. Enter your email address as the username.
      2. Enter the initial password used in the previous step.
      3. Select a unique password for your account and enter it in the New Password and Validate Password fields.
      4. Select Submit.
3. For security you will be taken to the login page.
   1. Enter your username (email) and password (created in the previous step).
   2. This is the page you will enter through now that your account has been set up.

1. Once you have been designated a proxy by a Terra State student and have created an account, you will be able to log in through the Proxy Access link provided in the welcome email.
2. Even if you were a proxy for a different student in the past, you will use the same Proxy account, including the username (your email address) and the password you created then.
   1. Enter in your username (your email address) and password, then select Sign In.
   2. If you cannot recall your password, you can select the Forgot Password link on the sign in page. Directions will be sent to your email address on file.
   3. When you log in for the first time, you will be asked to fill in your Proxy Personal Information and confirm it is up to date. You can go back to this page whenever a change to the following is necessary.
      1. Personal Details and Contact information
      2. Password (top right corner)
      3. Select Submit to store the changes or Cancel to go back home

3. All students that you are a proxy for will be listed on this Home.
   1. Select the drop down box next to the student’s name and you will see what screens they have given you access to view.
   2. If you have any questions about which screens you are able to view
      1. Refer back to the Delegated Access via Proxy Overview section for an explanation of each.
      2. Contact the student if you believe there is a screen for which you do not have access. Only students can delegate access to their Proxy.
   3. Clicking an item in the dropdown will take you to that screen and the information therein.

To grant FERPA access, follow the steps below:

1. Go to Banner Self-Service, select the Student tab or link, select the Student Account link, then select the FERPA Consent link.
2. Select “add a contact” or an existing contact can be modified by selecting the Order number.
3. Read the Disclosure (Included below as well for a reference)
   
   The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student educational records, both financial and academic. For the student's protection, FERPA generally limits, with certain exceptions, release of student information without the student's explicit written consent. In order to release information concerning your student account and financial aid, your authorization is needed.
   
   To authorize Terra State Community College to release student account and financial aid information, please complete this form below.
   
   Student Disclosure and Release of Information
   
   I understand that any and all personally identifiable information concerning my financial records, with certain exceptions, is protected under FERPA. I further understand that I may grant access of my student account and financial aid information to individuals of my choice. This release allows the individual(s) listed below to access my student account and financial aid information only from records maintained by Terra State Community College.
   
   I authorize Terra State Community College to release any and all financial information to the person(s) listed below. I acknowledge that this release is effective until I either delete/add or change the individual(s) listed below.
   
   Update a contact by selecting that contact and making the necessary changes.

4. There will be a link to select and add a contact. If the process has been completed already, the existing contact can be edited or a new one created.
5. Fill out the form information
   1. I authorize Terra State Community College to release the following regarding my educational records and/or any information contained herein: (Check all that apply)
      1. Attendance
      2. Financial/Billing
      3. Grades
      4. GPA
      5. Honors
      6. Transcripts
      7. Other (Enter any information you wish to share, not covered by one of the selections above)
   2. Name and address of person/agency to receive information: (Example: John White 2830 Napoleon Rd Fremont OH 43420)
      1. Do not enter Mom and Dad in this box. It must be the individual’s name.
      2. Example: Bill and Mary Smith.
   3. A passphrase is required for Terra State to identify the person/agency to which you want to provide a FERPA release. You must provide this passphrase to the person/agency to whom you are releasing your information. The person/agency will be required to provide this passphrase when contacting Terra State to obtain the information authorized above on your behalf.
      1. A unique word or phrase between 5 and 25 characters that your chosen contact(s) will provide to gain access to your personal information.
      2. NOTE: You must share this with your contact. Terra State will not share the passphrase with anyone on your behalf.
   4. The purpose of the release. Examples could include
      1. To help with scheduling.
      2. Work through my billing questions.
      3. I work during odd hours. To allow them to do things on my behalf.
   5. Start date: Will default to the current date.
      1. Cannot be changed to the past.
      2. Can be set to any future date.
   6. End date:
      1. Defaults to the end of the year.
      2. Can be set to any future date.
   7. Submit

1. Select the Order number of the contact you wish to edit.
2. Modify the areas you with to change. or
3. Select the “Remove this contact” box to take away the contact’s access rights.
   • This does not eliminate any Proxy access that may be set.

NOTE: To protect the security of the personal passphrase created by the student, we will not email the passphrase. The student must communicate the passphrase directly with the person they gave FERPA access.