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Complaint Policies

Complaint Policies 

Terra State Community Colleges believes many complaints can be resolved through an open, honest dialogue between the persons involved. In cases where that may not be possible, students and the general public are encouraged to use one of the appropriate complaint procedures below.

Instructional Student Complaint Policy 

A student may file a complaint related to instruction. A student complaint resulting from an incident or event at the College related to class and/or laboratory instruction shall use the policy and form below.

Instructional Student Complaint Policy 

Instructional Student Complaint Form 

Administrative Student Complaint Policy 

A student may file a complaint related to an administrative process. A student complaint resulting from an incident or event at the College related to a board of trustees policy, an administrative procedure, or an administrative regulation, shall use the policy and form below.

Administrative Student Complaint Policy 

Administrative Student Complaint Form 

General Public Complaint Policy 

A member of the general public may file a complaint related to communication, personal interactions, policies and procedures, or facilities provided by Terra State Community College. To file a complaint an individual shall use the policy and form below.

General Public Complaint Policy 

General Public Complaint Form 

The above mentioned policies are not designed to address the Equal Education Opportunity Policy and Sexual Discrimination, Sexual Harassment, and Sexual Misconduct Policy. To learn more about these polices and complaint procedures please see Non-Discrimination Policies. 

Terra State CLOSED

Terra State Community College will be closed Thursday, November 27 through Sunday, November 30th for Thanksgiving Vacation. Have a wonderful holiday!

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