PREREQUISITES AND REQUIREMENTS
There are no prerequisites to take this course. However, this course focuses solely
on U.S. domestic freight brokering, so it’s only recommended if you plan to do business
in the United States.
THE BASICS OF FREIGHT BROKERING
Job duties, qualities and skills of an effective freight broker and a freight broker
agent
SETTING UP YOUR BUSINESS AND OFFICE
Steps needed to launch a brokerage and set up an office
SETTING GOALS AND DEVELOPING YOUR CORPORATE IDENTITY
Evaluate business goals and mission statements
SETTING UP YOUR SHIPPER PACKET AND YOUR CARRIER PACKET
Documents to send to shippers and carriers
OPERATIONS AND USING OPERATIONS SOFTWARE
Forms, logs, and broker software that work best for business; how to avoid or manage
day-to-day problems that freight brokers face
TYPES OF FREIGHT AND EXPLORING NICHE MARKETS
Differentiate between the types of freight and the types of niche markets available
TRANSPORTATION LAW
Transportation law most affect business as a broker or agent, and why they are important
to operations
BROKER-CARRIER CONTRACTS
How contracts protect brokers and carriers
BROKER-SHIPPER AGREEMENTS
Components of an effective broker-shipper agreement
INSURANCE FOR CARRIERS AND BROKERS
Insurance policies and forms essential for carriers and brokers
RECORDKEEPING, ACCOUNTING, AND FINANCIAL MANAGEMENT
Different processes and records encountered as a broker freight
DETERMINING YOUR RATE QUOTES
Rate quotes that are based on relevant information
CARRIER RELATIONS AND SOLUTIONS FOR SUCCESS
Situations from a carrier's point of view
SALES AND PROFITABILITY
Sales techniques and results as part of sales success
ADVANCED MARKETING
Marketing efforts that will be beneficial for business
DEVELOP YOUR NEGOTIATION SKILLS
Negotiation skills from first real sales calls
